Build & manage strategic level reporting on business performance, product performance, user segmentation, growth potentials
Build & manage operational level dashboard for tracking and rapid identification of business anomalies: KPI performance change, user behavior change, promotion fraud
Participate hacking user growth by exploring data to provide ideas for core team, AB testing hypotheses, evaluating the effectiveness of growth tactics
Build data models and document data mapping document with DE team
Work with the FP&A team & PMO team for financial modeling & business planning
Provide mentoring for business analysis, answer stakeholder ad-hoc questions with data-driven storytelling
Perform project management in aligning expectations from different stakeholders and connect different teams to solve business problems with data
Provide analytics training for team members within the marketing & sale team
Advanced SQL querying on Bigquery, advanced visualization on Data Studio, ETL process while optimizing data usage effectiveness
OCB Bank, Feb 2018 – Jun 2021
Financial Analst
Build dashboard and create analyses for monitoring assumptions and balance sheet activities (e.g. deposit balance flows, market interest rates, loan spreads, saving deposit rates, etc.).
Prepare reports in ALCO & Treasury meetings on balance sheet movements and drivers
Automate required & management reports with Excel, VBA, Power Pivot & Tableau tools
Analyze and forecast the impact of the government’s monetary policy change on the bank
Research and host workshops about new technology (e.g. AI & Big data, governance cryptocurrencies) and its impact on banking to share with Treasury leaders
Techcombank, Sep 2017 – Jan 2018
Credit support officer
Analyze customer financial reports and propose recommendations on customer credit limits
Perform corporate loan processing including communicating with borrowers, collecting and verifying documents, preparing, submitting & post-managing loan applications
I-Glocal Accounting Consulting Firm, Jun 2017 – Jul 2017
Consulting assistant
Calculate personal income tax for Japanese clients